Terms of Service

Last updated: 10/13/2025

1. Acceptance of Terms

By accessing or using Ediccio's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

2. Description of Service

Ediccio provides a B2B SaaS platform that transforms content into AI-powered assistants for WhatsApp, SMS, and Email communications. Our services are provided "as is" and we make no warranties regarding availability, functionality, or results.

3. User Accounts and Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Ensuring your use complies with applicable laws and regulations
  • The accuracy and legality of content you upload or transmit through our services

4. Prohibited Uses

You may not use our services to:

  • Violate any laws or regulations
  • Send spam, unsolicited messages, or engage in harassment
  • Upload malicious code, viruses, or harmful content
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to our systems
  • Use our services for any unlawful or fraudulent purposes

5. Payment and Billing

All fees are non-refundable unless explicitly stated otherwise. We reserve the right to modify pricing with 30 days' notice. Failure to pay fees may result in service suspension or termination.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We may collect, process, and store data as described in our Privacy Policy to provide and improve our services.

7. Intellectual Property

Ediccio retains all rights to our platform, technology, and services. You retain rights to your content but grant us a license to use, process, and transmit it as necessary to provide our services.

8. Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may suspend services for maintenance, updates, or other operational reasons without liability.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EDICCIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason including breach of these Terms.

12. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration.

14. Contact Information

If you have any questions about these Terms of Service, please contact us through our website.