Privacy Policy
Last updated: 10/13/2025
1. Introduction
Ediccio ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
2. Information We Collect
2.1 Information You Provide
- Account registration information (name, email, company details)
- Content you upload or create using our services
- Communication preferences and settings
- Payment and billing information
2.2 Information We Automatically Collect
- Usage data and analytics
- Device and browser information
- IP addresses and location data
- Cookies and similar tracking technologies
2.3 Third-Party Information
- Information from WhatsApp Business API and other integrated platforms
- Authentication data from third-party login providers
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Send you important service updates and communications
- Analyze usage patterns to enhance user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information in these limited circumstances:
- With your explicit consent
- With service providers who assist in our operations (under strict confidentiality agreements)
- To comply with legal requirements or court orders
- To protect our rights, property, or safety, or that of our users
- In connection with a business transaction (merger, acquisition, etc.)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us through our website.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser, but this may affect service functionality.
10. Third-Party Services
Our services may integrate with third-party platforms (WhatsApp, SMS providers, etc.). Their privacy practices are governed by their own privacy policies, which we encourage you to review.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@ediccio.com or through our website.